Privacy Policy

At Bella Aroma, your privacy and the protection of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase through our website, [bellaaroma.in] (the "Site"). By using our Site, you agree to the practices described in this policy.

Information We Collect

When you visit our Site or place an order, we collect certain personal information from you. This includes details you provide directly, such as your name, email address, phone number, shipping and billing addresses, and payment information. Payment details are processed securely through Shopify or third-party payment processors and are not stored on our servers.

In addition to information you voluntarily provide, we also collect certain data automatically. This may include your IP address, device type, browser, referring website, and browsing behavior on our Site. This data is used to better understand how users interact with our store and to improve our services.

How We Use Your Information

The personal information we collect is used to process your orders, deliver products, and communicate with you regarding your purchases. We may also use this information to respond to your inquiries, provide customer support, and send updates such as order confirmations or promotional emails (if you opt in).

We may analyze usage trends and user behavior to improve our website experience and to ensure that our services remain functional and secure. In some cases, we may use your information to comply with legal obligations or enforce our store’s policies.

Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and fulfilling your orders. These include Shopify (our ecommerce platform), payment processors, shipping companies, and customer service or email marketing tools.

We may also disclose your information when required to comply with legal obligations or to prevent fraud or abuse of our services.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze traffic. Cookies allow us to offer a more personalized experience, such as saving items in your cart and showing relevant promotions.

You can choose to disable cookies through your browser settings, but this may affect the functionality of certain parts of the Site.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal data. These may include the right to access, correct, delete, or restrict the use of your data, as well as the right to withdraw consent or object to certain processing activities.

If you would like to exercise any of these rights or have questions about your personal data, please contact us at support@bellaaroma.in

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, it will be securely deleted or anonymized.

Security of Your Information

We take reasonable steps to protect your information using encryption, secure servers, and access controls. While we strive to keep your data secure, no method of online transmission or electronic storage is 100% secure. We encourage you to use caution when sharing personal information online.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time in response to changes in our practices, technology, or legal obligations. When we make changes, the revised policy will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.